FAQs

At Aquarama, the type of entry is determined by height, not age. Measurements are taken without shoes.

There are three height categories:
General admission for people over 1.31 m tall.
Reduced admission for people between 1.11 and 1.30 m, and also for holders of Large Family, Disability +33% and Senior +65.
Free entry for children up to 1.10 m tall.
Check all the rates in the corresponding section of the website.

Yes. The date you purchase determines the price you pay. If you purchase in advance through our website, you'll get discounted prices. You can see the exact price by selecting your date on the calendar during checkout.

This is a ticket purchased online up to 11:59 p.m. the day before your visit. By purchasing it in advance, you get a reduced price compared to the box office price.

This is the ticket with the ticket office price. You can buy it directly at the park or online, but only if you buy it on the same day as your visit. The price is the same in both cases.

The All Day ticket is valid from 11:00 to 19:00. The Afternoon ticket is valid from 15:00 to 19:00.

Yes, even though it's free, you must get your corresponding ticket, either online or at the park's ticket offices.

Senior discounts are for people over 65 years of age and require a National Identity Document or passport.

Tickets can be purchased online at www.aquarama.net. Simply choose the ticket type and date of your visit, purchase it, and have it on your phone for validation.

Until 11:59 p.m. the day before your visit. After that time, online tickets will be priced at the "Today's Ticket" rate, the same as at the box office.

Yes, individual tickets are available at the box office. Packages, however, are exclusively available online.

Yes, the packs are available exclusively through our online store, until 23:59 h the day before your visit.

Yes, special tickets are available both online and at the park's ticket booths. Please note that you will need to present supporting documentation at the park entrance. Packages, however, are only available for online purchase.

During the checkout process, in the final step before payment, you'll find a field to enter your promotional code. Once applied, the discount will be automatically reflected in the final price. Only one code is allowed per purchase.

In June, groups of more than 20 people can book. Please send an email to reservagrupo@aquarama.net indicating the date, number of people, and the tax information of the school/PTA/association. We will respond to your email within 24-48 hours, and daily capacity is limited. Group bookings are only accepted from June 10th to July 19th. Outside of this period, group bookings will not be accepted.

Yes. Even if you've already bought your tickets, you can purchase extras like sun loungers or meals at a special price from our online store. To do this, simply return to the website and make a new purchase, selecting the products you want. Remember to choose the same date as your tickets.

Yes. To do so, you must fill out the Change your date form available on our website at least 48 hours before your visit date. Requests via email, phone, social media, or at the box office are not accepted.

The change will be processed automatically if the price of the new date is the same as or lower than what you paid. If the new date is more expensive, you will need to purchase the new tickets first, and then we will process the refund for the original tickets. See general conditions for changing the date.

Directly at the park's ticket offices, presenting the corresponding documentation.

Directly at the park's ticket offices, presenting the corresponding documentation.

Companions must pay the established fee. Only one companion will be admitted free of charge if the person with a disability requires a third person, as indicated in the provided documentation. In this case, the companion must be the same person throughout the visit and must enter the park with the person with a disability.

The ticket offices are open from 10 am to 6 pm without interruption. To avoid queues, it is recommended to buy tickets online.

You will not be allowed to leave the park with the intention of re-entering before 12:00 PM. After that time, you may leave and re-enter by showing your ticket and stamp to our staff. Maximum 3 exits/day per ticket.

Yes, there is parking and it's free.

You can reach Benicàssim by train to the station or by public bus (Castellón – Benicàssim – Via Las Villas line). If traveling by bus, get off at the last stop in the town, called "Carmelitano nº 26".

Yes, there is a locker service. Customers can rent a locker at the self-service kiosks, and a locker will be assigned randomly. Alternatively, they can go to any locker and scan the QR code to begin the rental process. Payment for both options is always by card. No deposit is required.

Yes, but for safety reasons, sharp cans and glass containers are not allowed. The park has several food stalls located throughout, serving their famous waffles. Please use the yellow recycling bins.

For health and hygiene reasons, animals are not allowed, except for guide dogs.

Smoking is not allowed in the park, except in the "La Pérgola" cafeteria and in the smoking area located near the Picnic.

Their use is recommended for hygiene reasons. If you need to buy them, they are available in the souvenir shop.

Wearing glasses, jewelry, buckles, or rigid clasps is not permitted on the rides or in the pools because they pose a risk. If you need to wear glasses, please ask the lifeguards.

Children under 12 years of age must enter the park and remain accompanied by an adult. Otherwise, an adult must assume responsibility for them by completing an authorization form at the Customer Service office.

Yes, there are height and weight restrictions on some attractions. You can check the specifications for each attraction in the corresponding section of the website.

Yes. There are gluten-free dishes suitable for celiac sufferers at "La Comilona" (from 12:30 to 4 pm) and you are allowed to bring your own food to the park.

Yes, it will have a gastronomic offering at two restaurant locations: the "La Burguesa" burger joint and "La Comilona".“